Yugmir
Community & support

Talk to the people who build it

We’re a small team. That means you reach someone who actually knows the code.

Support

Email us

Questions, problems, licensing, procurement reviews — anything. We aim to reply within one working day.

support@yugmir.com

Feedback

Request a feature

Tell us what your firm needs. Requests that unblock a real deployment go to the front of the queue — we’d rather build what’s wanted than guess.

Send a request

Security

Report a vulnerability

Found something that affects the integrity of deployed tools or licensing? Tell us privately first and we’ll work with you on a fix and a timeline.

Disclose privately

A user forum is coming

We haven’t opened a public forum or chat server yet. Starting one before there are enough users to answer each other tends to produce an empty room, which helps nobody.

Until then, email is the fastest route and it reaches the same people. If you’d like to be told when a community space opens, say so and we’ll let you know.

Working with us directly

Firms deploying across many seats often want more than email — a walkthrough with your BIM lead, help structuring your first channel setup, or answers for an IT security review. Ask, and we’ll arrange a call.